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FAQ's

Welcome to our FAQ. We have tried to answer the most common questions. If you did not find the answer leave us a message and we will get back as soon as possible.

General Questions

What is Phiten?

Phiten is a Japanese company that develops innovative health and wellness products using our unique Aqua Metals technology. These products are designed to help improve overall well-being, whether you're an athlete or someone looking to enhance your everyday quality of life.

What is Aqua Metals technology?

Aqua Metals technology is a patented process developed by Phiten that involves breaking
down metals, such as titanium, gold, silver, palladium, and platinum, into nano-sized particles suspended in water. This nano-dispersion enhances the interaction between these metals and the body, providing benefits like improved circulation, muscle relaxation, reduced stress, and overall balance.

How does Aqua Metals technology work?

The technology works by allowing the nano-particles of metals to interact with the body's bioelectrical system. Each metal has specific properties that support different functions in the body. For example, Aqua Titan helps regulate electrical currents, Aqua Gold promotes skin elasticity, while Aqua Silver has antibacterial properties. Together, these metals help balance energy flow, optimize relaxation, and support recovery.

What are the key benefits of Aqua Metals technology?
  • Aqua Titan: Helps regulate the body’s electrical currents, improving energy flow,
    reducing muscle tension, and promoting relaxation.
  • Aqua Gold: Supports skin vitality by enhancing elasticity and preventing collagen breakdown.
  • Aqua Silver: Provides antibacterial benefits, speeding up wound healing and
    promoting skin protection.
  • Aqua Palladium: Aids in muscle relaxation and enhances physical resilience.
  • Aqua Platinum: Acts as a strong antioxidant, fighting free radicals and reducing
    stress.
Are Phiten products safe to use?

Yes, Phiten products are safe for use. Our Aqua Metals technology has been tested and trusted globally by athletes, healthcare professionals, and wellness enthusiasts. If you have specific health concerns, we recommend consulting a medical professional.

Product Usage

How do I use Phiten Titanium Tape?

Phiten Titanium Tape can be applied directly to areas of discomfort or stiffness, such as muscles or joints. Ensure that your skin is clean and dry before applying the tape.

Depending on your activity level, you can wear the tape for up to a few days before replacing it.

What are Phiten necklaces and bracelets used for?

Phiten necklaces and bracelets are infused with Aqua Titan and are designed to promote relaxation, reduce muscle tension, and improve circulation. They are ideal for daily use, whether you're engaged in sports or just going about your everyday routine.

Can I wear Phiten products during exercise?

UYes, Phiten products like necklaces, bracelets, and tapes are specifically designed to be worn during physical activity. They can help enhance performance, reduce fatigue, and aid in faster recovery after workouts.

Can I wear Phiten products while sleeping?

Yes, Phiten products are safe to wear while sleeping. In fact, many users report better sleep quality and reduced muscle tension after wearing our products overnight.

Aqua Metals Technology

What is Aqua Titan and how does it work?

Aqua Titan is a key component in many Phiten products. By dispersing titanium into nano-sized particles suspended in water, Aqua Titan interacts with the body’s natural bioelectrical currents. It helps to reduce muscle tension, improve circulation, and promote energy balance, allowing for better physical performance and relaxation.

What are the benefits of Aqua Gold?

Aqua Gold utilizes gold nanoparticles to support skin vitality. The antioxidant properties of gold help slow down the breakdown of collagen and elastin, promoting a more youthful and radiant appearance. It also helps improve skin elasticity and overall rejuvenation.

How does Aqua Silver technology work?

Aqua Silver has strong antibacterial properties, helping to protect the skin and body from harmful bacteria. It speeds up the wound healing process and is often used in products designed for recovery and skin protection.

What does Aqua Palladium do?

Aqua Palladium enhances physical resilience and helps reduce muscle strain. It supports recovery after intense physical activity by promoting muscle relaxation and reducing tension, making it ideal for athletes or those under physical stress.

Why is Aqua Platinum beneficial?

Aqua Platinum acts as a powerful antioxidant. By fighting free radicals, it helps reduce oxidative stress in the body, which is often a cause of fatigue and aging. Aqua Platinum technology supports deeper relaxation and assists the body in recovering from environmental and physical stressors.

What is Metax technology?

Metax technology combines all the benefits of Aqua Metals, including Aqua Titan, Aqua Gold, Aqua Silver, Aqua Palladium, and Aqua Platinum. This comprehensive approach optimizes circulation, reduces muscle tension, and promotes overall body balance, making it suitable for both everyday use and athletic performance.

Shipping & Orders

What are the shipping options for European customers?

We offer a variety of shipping options, including standard and express delivery, depending on your location within Europe. Shipping rates and estimated delivery times are displayed during the checkout process.

How can I track my order?

Once your order is shipped, you will receive an email with tracking information. You can use the provided tracking number to follow your package's progress on the courier’s website.

What is your return policy?

We offer a 30-day return policy on unused products in their original packaging. To start a return, please contact our customer service team for further instructions.

Warranty & Support

Do Phiten products come with a warranty?

Yes, Phiten products come with a limited warranty covering manufacturing defects. If you experience any issues with your product, please contact our customer support team, and we will assist you with a repair or replacement.

How can I contact Phiten Europe for support?

You can reach our customer service team via email at info@phitenshop.lt. We are
available Monday through Friday, 8:00 AM to 5:00 PM (CET).

Frequently asked question

Where can I find instructions for using Phiten products?

Special Offers & Promotions

Do you offer discounts or promotions?

Yes, Phiten Europe occasionally offers discounts and special promotions. Sign up for our newsletter to stay updated on our latest offers and new product launches.

Do you have a loyalty or rewards program?

We are currently working on a loyalty program for our European customers. Stay tuned for updates by subscribing to our newsletter.

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